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“You've got problems? We've got answers.

If you need your problem solved right away, email:

themoderator@fannation.com”
257500 Members | Established 08/07/06

Group Tags: help sports fan fannation customer support

Group Mail - an answer to some questions

To clear up a few points...

We have several tweaks to Group Mail that will be going live some time on Monday.  These should address most of the concerns that people are having.  Amoung the changes will be:

1. Fixes to the read status issues in User Mail and that Blog shares are showing as T&R shares.

2. There will be a count of group mail in the header.  Usermail will show first, followed by Group mail...example: (1/19)

3. Any group message older than 12 hours will display as read.

FanMail Changes

Due to the increased traffic on the site, and volume of fanmail sent between you, the users, we have made some changes to how FanMail works.  We will be rolling these changes out to the live servers shortly, but wanted to take a moment to make you aware of what they are.

 

When the changes go live, you’ll notice in your FanMail:

 

A User and Groups tab

Fanmail will now be sorted into 2 locations, peer to peer mail and mass mailings to a group.  The Fanmail counter in the header will only count User mail; group mail will now be a bulletin style.

 

Group messages will now expire

After 7 days, group messages will be deleted.

 

Group messages will have more info

With this change, you can now see which group the message came from, and also how long it has before it expires.

 

User messages will stay the same

Nothing will change with how the User FanMail works; group messages will just be separate.

 

Finally, this is just the beginning of improvements to FanMail.  We will be working to make this feature more robust and helpful over the coming year.  As always, your feedback is a huge help in all our endeavors, so fire away!

FanMail Issues

We are in the process of making several changes to how FanMail works.  During this process you might see some strange issues happen in your FanMail.  Please report any issues here on the blog or email themoderator@fannation.com.

Currently, any fanmail that was sent and deleted after February 12th, is appearing back in your Fanmail inbox.  We are hard at work on this issue.

 

-Moderator 

View All Posts
Topic Replies Author Last Post Date
yoooo 0 Nationwide Jones 15 days ago
New group 2 Kendrick fan#1 16 days ago
Rain to Respect 0 Nationwide Jones 16 days ago
FN Support Message Board 0 The Moderator 18 days ago
Just so you know, every single blog has some random blogs from someone named Mary Nicole Nazzaro as the groups recent blog posts. Not really a problem, but hopefully it changes.
FaustoCarmonaFan 05/10/08
Heres the link for that blog im complaining about:

http://www.fannation.com/blogs/post/189437
And you guys also wont let anyone post photos in blogs. WTF?
What's with the blog change? You took away the few good features you had and now it wont let me put any spacing between my paragraphs.
I was wondering, could you please delete these? Thanks a lot.

http://fannation.com/throwdowns/show/137919

http://fannation.com/throwdowns/show/150842
I dont want to sound like I am b!tching about things that shouldnt be b!itched about but why, when creating a blog, you cannot change the font anymore?
It's not letting me leave comments on people's profiles.
FaustoCarmonaFan 04/27/08
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